AWARENESS IS THE KEY TO PREVENTION...

Did you know that up to 80% of all incidents are caused by human error? This figure can be applied to our every day activities, from driving a car to planning a family vacation. Overlooked items, or pieces of information can combine to cause us major grief.

The goal of this course is to promote an awareness of the issues related to human errors: what caused the error, why did the incident happen, and what safety nets could be implemented to prevent future errors from happening?

Together we explore how several links can form to possibly lead to an accident/incident. We develop safety nets to break this chain of events. A relaxed atmosphere encourages all participants to contribute and learn from the experiences of fellow students. We will evaluate your health and safety procedures and we will work on personalized case studies.

This is what we call personalized service. Human Factors training increases the awareness of the following 12 human characteristics that can lead to mistakes. We will work as a team to develop safety nets to eliminate and reduce the consequences of Human Errors.

Lack of team work Lack of communication Lack of assertiveness Fatigue Stress Distraction

Lack of resource Lack of awareness Lack of knowledge Pressure Norms & Standards Complacency